Overview

A solid full-stack AI prospecting and outbound platform used by top companies such as Greenhouse, Quickbase, Lattice, OneSignal and UserTesting. Our editorial take: it builds a leads data layer from in-product, CRM and external signals, adds an intelligence layer via ICP profiles and fit ranking, and drives automated, personalized outbound and ABM campaigns.

Features

Signals
30+ native signals such as job changes, intent, visits, hiring, M&A

Gem-E Scoring
AI model trained on your closed-won deals across 600+ signals

Buying Group Discovery
Identifies full buying committees, not just accounts

Workflow Orchestration
Runs synchronized outbound, ABM and ad campaigns

Research Agent
Discovers custom signals beyond the natives

CRM Integration
Works in Salesforce, HubSpot, Outreach, Salesloft, Gong

Chrome Extension
Gives reps signal context in-browser

Pros and Cons

What Works Well
  • Turns job changes of past champions into warm pipeline
  • Strong contact data and Salesforce integration
  • Gem-E AI scoring and email save reps time
  • Surfaces whole buying committees, not just accounts
  • Intuitive with strong customer support
WHAT could be better
  • Job-change alerts can lag LinkedIn by weeks
  • Filtering is rigid, no “or” filters
  • Priced for bigger teams
  • Needs volume or a dedicated rep to justify
  • Integration limited for niche CRMs

Pricing Plans

Core (Billed Monthly)
$ 3333
per month
Advanced (Billed Monthly)
$ 6250
per month
Elite (Billed Monthly)
$ 12500
per month

Customers

  • SDR :: Turns job changes of past champions into warm pipeline
  • ABM Marketer :: Coordinates ads and outreach to whole buying committees
  • RevOps Lead :: Scores accounts with a model trained on closed-won deals
  • Enterprise AE :: Gets alerted when a known contact moves to a target account
  • Demand Gen Lead :: Syncs signals into Salesforce, Outreach and Gong plays

Company Information

Company Name
UserGems
Company Founded Year
2019
Company Location
San Francisco, USA

Frequently Asked Questions

What is UserGems best known for?
Tracking job changes of past champions and buyers to generate warm pipeline.
Does it find the whole buying committee?
Yes, it discovers full buying groups with contact-level intent, not just accounts
How does Gem-E scoring work?
An AI model trained on your closed-won deals scores buyers across 600+ signals.
Which tools does it work inside?
Salesforce, HubSpot, Outreach, Salesloft and Gong Engage, plus a Chrome extension.
Is UserGems good for ABM?
Yes, it orchestrates synchronized outbound, ads and ABM campaigns.
Is there a free plan?
No; UserGems is sold via custom quotes and a demo.
How fresh are job-change signals?
Generally timely, though users note alerts can lag LinkedIn by weeks.
Can it use my product and CRM data?
Yes, it ingests CRM data, call transcripts and product usage as signals.

Alternatives

No data was found