Overview

Smartlead counts Reddit, Clay, Lovable, Replit, Instawork and Higgsfield as customers. Its standout is SmartDialer, which runs calls inside email sequences so callers see each prospect’s context. On the agentic side, SmartAgents builds no-code automations from plain-English prompts to monitor campaigns, sync leads to CRMs and alert teams in Slack, and a Reply Agent drafts goal-based replies, such as booking meetings, which currently still need human approval.

Features

Unlimited Mailboxes
Connect unlimited email accounts on every plan, with mailbox rotation

SmartDialer Calling
Power dialer where calls run as a step in the same sequence as email

Call Transcripts
Records and transcribes every call with AI notes and action items

Master Inbox
Unified inbox for replies across all sending accounts

AI Warmup
Unlimited automated warmup to build sender reputation

SmartProspect Lead Finder
B2B lead finder with verified prospect emails

SmartDelivery Testing
Inbox placement testing for campaigns

Whitelabel Workspaces
Branded client workspaces for agencies on Pro plans and up

Pros and Cons

What Works Well
  • Easy to use, with helpful educational content
  • Responsive, helpful support cited by many users
  • Follow-up automation saves significant time
  • Master inbox and mailbox rotation make thousands of inboxes manageable
WHAT could be better
  • Support quality is inconsistent; some report unresolved issues
  • Bulk actions in the inbox can become cumbersome
  • Add-ons and key features cost extra or sit on higher plans
  • Warmup issues can affect email access and domain safety

Pricing Plans

Base (Billed Monthly)
$ 39
per month
Base (Billed Yearly)
$ 32
per month
Pro (Billed Monthly)
$ 94
per month
Base (Billed Yearly)
$ 78
per month
Unlimited Smart (Billed Monthly)
$ 174
per month
Unlimited Smart (Billed Yearly)
$ 144
per month
Unlimited Prime (Billed Monthly)
$ 379
per month
Unlimited Prime (Billed Yearly)
$ 315
per month

Customers

  • Lead Gen Agency :: Runs white-labeled client campaigns across hundreds of rotated mailboxes
  • SDR Caller :: Sees a prospect’s past emails and opens before dialing from SmartDialer
  • Outbound Founder :: Launches a first cold email campaign on the Base plan with warmed inboxes
  • Sales Ops Manager :: Syncs call recordings, notes and dispositions to HubSpot or Salesforce
  • Deliverability Specialist :: Tests inbox placement with SmartDelivery before a large send

Company Information

Company Name
521 Products Pty Ltd
Company Founded Year
2022
Company Location
Sydney, Australia

Frequently Asked Questions

Do I pay per mailbox?
No. All Smartlead plans include unlimited email accounts at no extra cost.
Is there a free trial?
Yes. All plans come with a free trial, and no credit card is required.
Can callers see email history before dialing?
Yes. SmartDialer shows previous emails, opens and notes, and calls run as a step in the same sequence.
Are calls recorded?
Yes. Every call is recorded and transcribed, with key points and action items summarized automatically.
Which CRMs does SmartDialer sync with?
HubSpot, Salesforce and Pipedrive.
Can agencies white-label it?
Yes. White-labeling costs $29/month per client workspace on the Pro plan and up.
Can I get local phone numbers for calling?
Yes. SmartDialer offers US local-area-code numbers at $1/month each.

Alternatives

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