Overview

Fireflies is one of the most popular meeting assistants and now spans a desktop app, a dictation app, an email agent and voice agents. Voice agents can run sales discovery or recruitment calls in 70+ languages; they are built from scratch or a template, shared via a link, and joined with an email like any meeting. Skills turn transcripts into signals and notes such as BANT qualification, timeline estimates, call scorecards, coaching and proposals.

Features

Meeting Notetaker
Records, transcribes and summarizes Zoom, Meet and Teams calls in 100+ languages

AI Skills
200+ skills turn transcripts into outputs such as BANT, deal risk and proposals

Voice Agents
AI agents run discovery calls, screens and research interviews in 70+ languages

Conversation Intelligence
Call analytics and team analytics across meetings on the Business plan

Fireflies Talk
Unlimited voice dictation into email, Slack and documents on every plan

Email Assistant
AI assistant for email, included from the Pro plan

Desktop App
Records and transcribes meetings from your computer

AskFred Queries
Answers questions about meetings and voice agent calls

Pros and Cons

What Works Well
  • Real-time transcription has high accuracy
  • Saves time by extracting action items automatically
  • Integrates smoothly with meeting and work tools
WHAT could be better
  • Struggles with accents and speaker identification in larger meetings
  • Pricing and AI-credit limits feel expensive for solo users
  • Bot auto-joins meetings aggressively, causing awkward moments
  • Customer support can be slow to respond

Pricing Plans

Pro (Billed Monthly)
$ 18
per seat per month
Pro (Billed Yearly)
$ 10
per seat per month
Business (Billed Monthly)
$ 29
per seat per month
Business (Billed Yearly)
$ 19
per seat per month
Enterprise (Billed Yearly)
$ 39
per seat per month

Customers

  • SDR Team Lead :: Shares a discovery-call voice agent link so inbound prospects qualify before an AE call
  • Technical Recruiter :: Runs first-round candidate screens through a voice agent in the candidate’s language
  • Account Executive :: Runs a BANT skill on each transcript to log budget, authority, need and timeline
  • Sales Manager :: Reviews conversation intelligence and team analytics to decide where reps need coaching
  • UX Researcher :: Runs user research interviews through a voice agent and reviews the summaries

Company Information

Company Name
Fireflies AI Corp
Company Founded Year
2016
Company Location
Miami, Florida, United States

Frequently Asked Questions

Can a voice agent run discovery calls for me?
Yes. The discovery template asks your questions, answers from product knowledge you add and produces a scorecard.
How do prospects join a voice agent call?
Through a shareable link; with email verification on, they enter name and email and confirm a one-time code.
How are voice agent calls billed?
In AI credits: 1 credit equals 1 minute of voice agent call time.
Which languages do voice agents speak?
Fireflies says voice agents work in 70+ languages.
Can it pull BANT details from sales calls?
Yes. The BANT Sales App extracts budget, authority, need and timeline from transcripts.
Is the dictation app extra?
No. Fireflies Talk offers unlimited voice dictation free on every plan.
Which plan includes conversation intelligence?
The Business plan, alongside team analytics and multi-language mode.
Is it HIPAA compliant?
HIPAA compliance is listed on the Enterprise plan, with SSO, SCIM and audit logs.
How long can a recorded meeting be?
2 hours on Free and Pro, 3 hours on Business and 4 hours on Enterprise.

Alternatives

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